General Site Support
For general inquiries or assistance with this site, please contact HealthStream
Customer Support at 1-800-521-0574 from 7:00 AM to 7:00 PM Central Standard
Time. Customer support is closed during major holidays.
You can also email customer support at mailto:customer.service@healthstream.com. Emails will be responded to within 48 hours.
Content, Membership or Registration Support
For assistance with registration, ANA membership, refunds, or course-specific content, please call 1-800-923-7709 or email ANANurseCE@ana.org.
Locating Courses
Click the Browse CE link to access the course list. You can choose to browse the CE offerings by subject, audience, pharmacology hours, or price by selecting an option on the left. The option you select will appear in the middle of the screen. Select a subcategory to view those courses.
Course Access
Courses are immediately available upon purchase. To access your courses click the My Account link at the top right of the page, which will take you to the My Learning page where you can access your courses.
Complete the licensure information under the My Profile link to ensure you obtain the appropriate contact hours.
To access previously purchased courseware, click the Login link at the top right of the site and enter your username and password (You may also retrieve your account information from this screen.) Once you have logged in, click the My Account link at the top of the page and you will be taken to your my Learning Page, which contains you course list. Click the title of the course to launch the course.
Transcript Access
You can return at any time to access your transcript, which includes the history of the courses you have taken.
- Click Login and enter your credentials
- Click the My Account Link.
- Click the My Transcript Link.
Shopping Cart
- To remove a product from the shopping cart, click the ‘x’ next to the product name.
- If you have a Discount Code, enter it at checkout. Your credit will be applied
to your order.
- Click “Begin Secure Checkout” to purchase your courses. Please be patient, as it can take up to 1 minute for your checkout to process.